Resume

Summary

Endlessly curious
Thrives in ambiguity
Embraces rapid change

Expertise

Qualitative research
Emerging technologies
Ethical innovation
Machine learning & AI research
Early-stage product research

Participant whisperer

Fluent in English, Mandarin & Cantonese

Experience

Meta
UX Researcher

Jun 2021 – Present

Reality Labs – Metaverse Avatars & Identity

Lead exploratory research on Avatars in the Metaverse. Manage evaluative rolling research program on Avatars Quality Framework.

Google
UX Researcher (Contract)

Oct 2019 – Jun 2021

Immersive UX

Executed qualitative research across a breadth of products aimed to understand how users visually explore, discover, & learn about the world around us.

Material Design + Digital Wellbeing Lab

Conducted foundational design research to understand and define the role of design in digital wellbeing experiences.

Apple
Human Factor Research

Jul 2016 – May 2019

Designed and led mixed-method human factor research projects to support hardware, software, firmware, and algorithm product design on various prototypes with participant size of 5 to 5,000.

Collaborated cross-functionally and provided the best research strategies to deliver study results to design, engineering, and product development groups.

Let’s Robot
Intern

Jun 2016 – Jul 2016

Conducted user surveys and usability research for lean startup. Managed social media and Twitch accounts. Robot nanny.

Education

University of California, Berkeley
B.A. Psychology / May 2016

The Sutardja Center for Entrepreneurship & Technology
IoT Lean Startup Competition Winner / Apr 2016

Led team of three in developing a working SW + HW prototype for female fertility management.